This refund policy (“Policy”) governs the refund process for courses or activities offered by IndieFilmClasses (“the School”). Please carefully review this Policy before enrolling in any courses or activities.
Eligibility for Refunds
a. Digital products, once purchased, are non-refundable. Please carefully review your order before completing the purchase.
b. Refunds are available for cancellations made up to 14 days before the scheduled start date of the course or activity.
c. After the 14-day period before the course start date, no refunds will be issued.
To request a refund, you must notify IndieFilmClasses in writing via email or through the designated communication channels provided by the School. Your refund request should include your full name, course details, and a brief explanation for the cancellation.
Refunds will be processed within 5 days of days from the date of receipt of the refund request. Please note that it may take additional time for the refunded amount to reflect in your account, depending on your payment method and banking institution.
The following circumstances are non-refundable:
a. Failure to attend or participate in the course or activity without prior notice.
b. Expulsion or removal from the course or activity due to violation of the School’s code of conduct or policies.
c. Any expenses or costs incurred by you, such as travel expenses, accommodation, or materials purchased for the course or activity.
Course Changes or Cancellations
IndieFilmClasses reserves the right to make changes to the course schedule, instructors, or content. In the event of a course cancellation by IndieFilmClasses, you will be entitled to a full refund of the fees paid.
Transfer of Enrollment
In certain cases, IndieFilmClasses may allow you to transfer your enrollment to another course or activity. Such transfers will be subject to availability and at the discretion of IndieFilmClasses.
For refund requests or any further inquiries, please contact IndieFilmClasses through the provided communication channels, including email or the designated contact form on the School’s website.
Please note that by enrolling in a course or activity offered by IndieFilmClasses, you acknowledge and agree to abide by the terms and conditions outlined in this refund policy.